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Salesforce Inbox

A smart suite for sales tools that helps you find opportunities, build leads and make sales

8.6

81 Votes

An innovative email tool designed to enhance productivity and streamline sales processes.

Overview

SalesForce Inbox is an advanced email tool that integrates seamlessly with the SalesForce CRM platform. It is designed to boost productivity and efficiency in sales processes, providing features such as email tracking, automated data entry, and smart scheduling.

Functionality

SalesForce Inbox shines in the functionality department. It allows users to connect their email accounts and have all their communications in one place. The software boasts features like one-click email tracking, which lets users know when their emails are opened or links are clicked. It also offers automated data entry, minimizing the time spent on manual data input.

Integration

The software is built to integrate with SalesForce CRM seamlessly. This integration means that all interactions are automatically captured and recorded in the CRM. It provides a unified view of each customer, making it easier for sales teams to track and manage customer relationships effectively.

Email Scheduling

One of the standout features of SalesForce Inbox is its smart email scheduling. This feature allows users to schedule emails to be sent out at optimal times, increasing the chances of them being opened and read. It can also suggest the best time to send an email based on the recipient's previous email activity.

User Interface

SalesForce Inbox has a clean and intuitive user interface. It is easy to navigate, with all features clearly labeled and accessible. This ensures a minimal learning curve for new users, enabling them to quickly get up to speed and start benefiting from its features.

Performance

In terms of performance, SalesForce Inbox delivers. The software runs smoothly and reliably, with users reporting minimal issues or glitches. The integration with SalesForce CRM is seamless, and the automated features work as expected, saving users valuable time and effort.

Conclusion

In conclusion, SalesForce Inbox is a powerful and reliable tool that enhances productivity and efficiency in sales processes. Its standout features, such as email tracking, automated data entry, and smart scheduling, provide real value. The software's seamless integration with SalesForce CRM also means it offers a comprehensive solution for managing customer relationships. Its clean and intuitive user interface makes it a pleasure to use.

Highest-Rated Features:

  1. Email Scheduling
  2. Attachment Activity
  3. Open Rates

Lowest-Rated Features:

  1. Email Categorization
  2. Templates
  3. Notifications
Company
Salesforce
HQ Location
San Francisco, CA
Ownership
NYSE:CRM
Total Revenue (USD mm)
$21,252
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